Identity graph
Genesys headquarters, locations and relationships
- Legal name
- Genesys Cloud Services, Inc.
- Industry
- Software As A Service
- Founded
- 1990
- Phone
- +1 888 436 3797
- Website
- genesys.com
- LinkedIn profile for Genesys
Genesys office locations
| City | State / region | Country | Type |
|---|---|---|---|
| Daly City | California | United States | Headquarters |
| Barangaroo | New South Wales | Australia | Office |
| Zaventem | Flanders | Belgium | Office |
| São Paulo | São Paulo | Brazil | Office |
| Markham | Ontario | Canada | Office |
| Issy-les-Moulineaux | Île-de-France | France | Office |
- Parent company
- Genesys is part of Permira.
- Competitors
- Genesys competes with 12 organizations in the GraphIQ.ai identity graph.
Verified from public filings, company websites and news · Methodology
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Technographics (available after sign-in)
Software, cloud and infrastructure in use.
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Firmographics (available after sign-in)
Revenue, headcount, growth and industry codes.
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Capabilities (available after sign-in)
Products, services and certifications.
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News (available after sign-in)
Recent coverage and signals, resolved to the entity.
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And more (available after sign-in)
Subsidiaries, people and lookalike companies.
Who uses the Genesys entity
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Revenue and GTM teams
Territories, enrichment and account expansion on one resolved account.
RevOps Sales & marketing -
Developers and AI agents
The entity and its relationships through the REST API and MCP server.
Developers -
Private equity and investors
Corporate family, comparable companies and deal sourcing.
Private equity -
Industry and supply chain
Suppliers, sites and partners mapped to the right legal entity.
Industry -
Government and public sector
Supplier vetting, ownership and jurisdiction checks against one verified entity.
Government
About Genesys
Genesys is headquartered in Daly City, California, United States. Founded in 1990, the company has 68 recorded locations across 17+ countries and employs approximately 3,218 people worldwide.
Where is Genesys's main office?
Genesys's main headquarters office is located at 2001 Junipero Serra Blvd, Daly City, California 94014-3890, United States. This is the company's primary corporate address.
Genesys regional offices
Beyond its headquarters in Daly City, Genesys has recorded locations in United States, Australia, Belgium, Brazil, Canada, France, Germany, Hungary and 9 other countries.
Genesys contact information
The main switchboard for Genesys headquarters can be reached at +1 888 436 3797. Official website: genesys.com.
What does Genesys do?
Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. It sells both cloud-based and hybrid cloud software. The company was founded in 1990 and was acquired by investment firms Permira Funds and Technology Crossover Ventures (TCV) in February 2012.
One entity, every stage
Put Genesys to work across your revenue bowtie
- Target Define the market Build the account list from companies shaped like your best customers, Genesys included. Fingerprint search
- Cover Plan territories Genesys's 68 locations roll up to one account, so it lands in one territory, once. Territory planning
- Engage Act on timing Leadership changes, funding and M&A arrive linked to the account, not a loose headline. Signal monitoring
- Convert Close on a resolved record Inbound and closed-won attach to one CRM record, with no duplicates to merge. CRM enrichment
- Retain Ground every answer Customer teams and AI agents answer from the same entity, with a source and a date. AI agent data layer
- Expand Find the next buyer inside Follow subsidiaries and divisions to the next team that can buy. Account expansion
About the source
What is GraphIQ.ai?
A B2B identity graph. It resolves each organization into one verified entity and maps its parent and subsidiaries, employees, competitors and news signals. Revenue teams use it in the product; AI agents query it through the REST API and MCP server.
POST/api/v2/organizations/search
Genesys: frequently asked questions
Where is Genesys headquarters?
2001 Junipero Serra Blvd, Daly City, California 94014-3890, United States.
What is Genesys's phone number?
+1 888 436 3797 (headquarters).
When was Genesys founded?
1990.
How many employees does Genesys have?
About 3,218, as of October 2026 (GraphIQ.ai estimate).
How many offices does Genesys have?
68 locations across 17+ countries, including Barangaroo, Zaventem, São Paulo, Markham.
Questions about GraphIQ.ai
Is GraphIQ.ai a list of companies like a spreadsheet?
No. Each organization resolves to one verified entity linked to its parent, subsidiaries, people and signals, so Genesys here is the same Genesys in your CRM, territory plan and agent answers.
Where does this Genesys data come from?
Public filings, company websites and news, resolved to one entity and continuously updated.