Identity graph
Freshdesk Customer Success headquarters, locations and relationships
- Industry
- Marketing Software
- Founded
- 2012
Freshdesk Customer Success office locations
| City | State / region | Country | Type |
|---|---|---|---|
| San Mateo | California | United States | Headquarters |
- Parent company
- No parent company recorded in GraphIQ.ai.
Verified from public filings, company websites and news · Methodology
Open in GraphIQ.aiMore Freshdesk Customer Success data in GraphIQ.ai
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Technographics (available after sign-in)
Software, cloud and infrastructure in use.
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Firmographics (available after sign-in)
Revenue, headcount, growth and industry codes.
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Capabilities (available after sign-in)
Products, services and certifications.
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News (available after sign-in)
Recent coverage and signals, resolved to the entity.
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And more (available after sign-in)
Subsidiaries, people and lookalike companies.
Who uses the Freshdesk Customer Success entity
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Revenue and GTM teams
Territories, enrichment and account expansion on one resolved account.
RevOps Sales & marketing -
Developers and AI agents
The entity and its relationships through the REST API and MCP server.
Developers -
Private equity and investors
Corporate family, comparable companies and deal sourcing.
Private equity -
Industry and supply chain
Suppliers, sites and partners mapped to the right legal entity.
Industry -
Government and public sector
Supplier vetting, ownership and jurisdiction checks against one verified entity.
Government
About Freshdesk Customer Success
Freshdesk Customer Success is headquartered in San Mateo, California, United States. Founded in 2012, the company employs approximately 3,000 people worldwide.
Where is Freshdesk Customer Success's main office?
Freshdesk Customer Success's main headquarters office is located at 2950 S Delaware St Suite 201, San Mateo, California 94403, United States. This is the company's primary corporate address.
What does Freshdesk Customer Success do?
Freshsuccess is a Customer Success Management platform that helps B2B companies prevent churn, increase account expansion, and deepen customer relationships. With its powerful data platform and delightful user experience, enables Customer Success professionals to understand customer health, proactively address risks, and streamline customer workflows and reporting.
One entity, every stage
Put Freshdesk Customer Success to work across your revenue bowtie
- Target Define the market Build the account list from companies shaped like your best customers, Freshdesk Customer Success included. Fingerprint search
- Cover Plan territories Freshdesk Customer Success resolves to one account, so it lands in one territory, once. Territory planning
- Engage Act on timing Leadership changes, funding and M&A arrive linked to the account, not a loose headline. Signal monitoring
- Convert Close on a resolved record Inbound and closed-won attach to one CRM record, with no duplicates to merge. CRM enrichment
- Retain Ground every answer Customer teams and AI agents answer from the same entity, with a source and a date. AI agent data layer
- Expand Find the next buyer inside Follow subsidiaries and divisions to the next team that can buy. Account expansion
About the source
What is GraphIQ.ai?
A B2B identity graph. It resolves each organization into one verified entity and maps its parent and subsidiaries, employees, competitors and news signals. Revenue teams use it in the product; AI agents query it through the REST API and MCP server.
POST/api/v2/organizations/search
Freshdesk Customer Success: frequently asked questions
Where is Freshdesk Customer Success headquarters?
2950 S Delaware St Suite 201, San Mateo, California 94403, United States.
When was Freshdesk Customer Success founded?
2012.
How many employees does Freshdesk Customer Success have?
About 3,000, as of October 2026 (GraphIQ.ai estimate).
Questions about GraphIQ.ai
Is GraphIQ.ai a list of companies like a spreadsheet?
No. Each organization resolves to one verified entity linked to its parent, subsidiaries, people and signals, so Freshdesk Customer Success here is the same Freshdesk Customer Success in your CRM, territory plan and agent answers.
Where does this Freshdesk Customer Success data come from?
Public filings, company websites and news, resolved to one entity and continuously updated.