Otrs headquarters details
Location map
Open in Google MapsAll Otrs office locations
| City | State / region | Country | Type |
|---|---|---|---|
| Oberursel (Taunus) HQ | Hesse | Germany | Headquarters |
About Otrs
Otrs (Xetra (XETRA): TR9) is headquartered in Oberursel (Taunus), Hesse, Germany. Founded in 2003, the company operates across 10 countries with approximately 95 employees worldwide.
Where is Otrs's main office?
Otrs's main headquarters office is located at 11 Zimmersmühlenweg, Oberursel (Taunus), Hesse 61440. This serves as the company's primary corporate address and is home to its executive leadership team.
Otrs regional offices
Beyond its headquarters in Oberursel (Taunus), Otrs maintains 18 offices across 10 countries. Regional offices span 10 countries.
Otrs contact information
The main switchboard for Otrs headquarters can be reached at 04961726819880. For investor relations, visit otrs.com/investor-relations.
What does Otrs do?
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/
Frequently asked questions
Where is Otrs headquarters?
Otrs's headquarters is located at 11 Zimmersmühlenweg, Oberursel (Taunus), Hesse 61440, Germany.
How many offices does Otrs have?
Otrs operates 18 offices across 10 countries as of 2026.
What is Otrs's corporate address?
The official corporate address is 11 Zimmersmühlenweg, Oberursel (Taunus), Hesse 61440.
When was Otrs founded?
Otrs was founded in 2003 and has grown to employ approximately 95 people worldwide.
What is Otrs's phone number?
The main phone number for Otrs headquarters is 04961726819880.